Overview
Operations Manager (ST0385) Level 5 ApprenticeshipThe Level 5 Operations Manager Apprenticeship equips you with the strategic leadership skills to inspire high performance. Through one-to-one coaching and expert-led training, you’ll explore forward-thinking management strategies.
Step confidently into leadership with adaptable, in-demand skills such as team and performance management, stakeholder influence, change leadership, and inclusive practice. With coaching at the heart of the programme, you’ll adopt a distinctive leadership style—applying the mindset and techniques to create meaningful impact and drive transformation in your role.
Course information
27 months.
One day in college per month – TBC
The Level 5 Operations Manager Apprenticeship equips learners with the skills and knowledge to manage teams and deliver operational results effectively.
Key areas of focus include operational and project management, financial control, performance management, stakeholder engagement, and change management.
The course also covers coaching, mentoring, and the use of digital tools for performance analysis. Learners will develop strategic thinking, decision-making abilities, and the skills to lead teams through change, while aligning departmental goals with the broader organisational strategy.
The apprenticeship combines workplace learning with off-the-job training.
Desirable:
Grade 4 and above Maths and English.
- Communicating effectively using a range of media and formats.
- Influencing, negotiating with, and managing relationships across diverse stakeholders.
- Identifying problems and developing practical, evidence-based solutions.
- Researching and analysing information to support sound decision-making.
- Leading and motivating individuals and teams by setting clear goals and expectations.
- Promoting an inclusive culture that values equity, diversity, and well-being.
- Coaching and mentoring team members to support their professional development.
- Using digital tools to monitor performance, budgets, and project delivery.
- Managing projects and resources effectively to meet strategic objectives.
- Responding to external factors and implementing business continuity plans.
- Driving sustainable practices and continuous improvement across the organisation.
- Completion of a portfolio of evidence
- Completion of the off-the job learning components of the programme
End point assessment will consist of:
- Project Report
- Professional discussion underpinned by a portfolio-based interview
This standard aligns with the following professional recognition:
- The Chartered Management Institute for Member, as well as Chartered Manager status where they can evidence 3+ years management experience.
- Institute of Leadership for Member
Career progression to Senior Leadership role such as:
- Senior Operations Manager
- Head of Operations
- Project Manager or Programme Manager
- Business Improvement Manager
Study is available at the following campuses:
- Bedford College
- Tresham College Corby Campus
Downloadable course sheet
How to apply
To start this Apprenticeship you will need to be employed in a relevant job role – visit the Apprenticeships section of our website, where you can view our Apprenticeship vacancies. For further information or queries you can email us or call 01234 291747.
Apprentices do not have to pay a fee to study, however the employer may be required to pay depending on their Levy entitlement/age of the candidate. For further information call 01234 291747.
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Disclaimer
Whilst every effort is made to ensure the information on the Website is correct, some details may be subject to change. The Bedford College Group reserves the right to make amendments to the courses, dates, fees or other details, and to make cancellations or changes if numbers are insufficient. In the unfortunate situation that we have to cancel a course we will refund your fees in full, but we regret we are not able to offer any refund if you withdraw from your course or fail to start, and you will be liable to pay any outstanding fees that may be due.
Additional Learning Support
If you have a specific learning difficulty or disability, are deaf or hearing impaired, our Additional Learning Support team are on hand to give you assistance whenever you need it. Email: ALSteam@bedford.ac.uk or call us on 01234 291333.
Financial Support
For information regarding financial support, please visit the Financial Support section to see the support you may be entitled to apply for.
Accessibility
We have access arrangements in place to help students with disabilities or any other particular needs. Call us on 01234 291000 or 01536 413123 for more information.
Any questions?
If you would like to find out more about this or other courses, please use our Livechat below, email info@bedfordcollegegroup.ac.uk or call us on 0345 658 8990.
