We’ve collected the answers to the most frequently asked questions and you can find the answers below. If you have more questions for us or what you want to know isn’t featured below, you can contact us using LiveChat or by calling 0345 658 8990.
Course Questions
Not a problem at all! Just contact our Customer Contact Centre on LiveChat via our website or call us on 0345 658 8990 and we will do the rest.
Don’t worry if you don’t get the results you had hoped for, or you achieve better than you expected. Our Customer Contact Centre will be happy to give you information and advice about what you can do next. Contact us on LiveChat via our website or call us on 0345 658 8990.
Yes, if you do not hold the necessary grades in either or both of these subjects then you will be automatically enrolled to sit English and/or Maths qualifications as part of your full-time course.
Details about any costs for equipment, uniforms, trips/visits etc. can be found under the First Week & Key Information section.
If you are aged 16-18 on 31 August 2024, a British resident and studying at Level 2 or Level 3, your course is fully funded. This means you don’t have to pay any tuition fees or exam registration fees.
Simple, you can contact us on LiveChat via our website or call us on 0345 658 8990 and we can withdraw your application(s) for the course(s) you don’t wish to enrol on.
That’s not a problem, you can contact us on LiveChat via our website or call us on 0345 658 8990 and we can help get you on the right course for you (subject to entry requirements etc.)
Don’t worry! We would advise you to come along to one of our GCSE Advice Days where you can chat to our tutors and find out more about our courses.
If you can’t attend any of these events, contact us on LiveChat via our website or call us on 0345 658 8990 and we will do our best to find the right course for you.
Enrolling
If you’re coming back for the second year of your course, you will need to complete a Student Declaration form to confirm your enrolment. This will be done with you at your scheduled Advancer Day.
If you were unable to attend your Advancer Day, please contact us using LiveChat or by calling 0345 658 8990 as you will need to complete a Student Declaration form before your enrolment can be confirmed.
If you are progressing onto a new course or level, then your enrolment will not be confirmed until you receive the results of your current course.
If you meet the conditions of your offer, then you won’t need to do anything else and we’ll see you on the first day of term!
In the unlikely event you don’t meet the conditions of your course, don’t worry – just come along to one of our GCSE Advice Days on Thursday 22 August, and we will be able to discuss your next steps.
You will be invited to an enrolment event to meet your tutor, confirm the correct course, and finalise your enrolment. Before attending this event, you need to ensure you have completed the online forms sent prior.
The online enrolment forms will be sent prior to the in-person event. If you are waiting on results, then the second form will not be sent until after you have received these. In person events will be communicated in advance but will be held at the end of August through to start of term in September.
Please bring your results with you, as your tutor may wish to go through these with you.
Please get in touch with our Customer Contact Team as soon as possible so we can arrange for you to come in on an alternative date. Contact us on LiveChat via our website or call us on 0345 658 8990.
Please get in touch with our Customer Contact Team as soon as possible so we can ensure this is sent to you to complete. Contact us on LiveChat via our website or call us on 0345 658 8990.
Please get in touch with our Customer Contact Team as soon as possible so we can confirm which date/time you need to come and see us. Contact us on LiveChat via our website or call us on 0345 658 8990.
First Week
Term starts week commencing Monday 9 September 2024 for all campuses, except for Shuttleworth College, whose term starts week commencing Monday 16 September 2024. For your confirmed first day, check your First Week Timetable.
During your first week at college, you will get to know your course tutors and fellow students whilst you learn more about your chosen course. You will have the chance to explore the campus and find out more about the support and services we offer.
If you need support during induction, your first week and beyond, you can visit the Student Services team at your campus. Alternatively, you can contact us using LiveChat or by calling 0345 658 8990.
Yes, but you will need to obtain a student parking permit when you enrol.
You must make sure that your permit is clearly displayed. If not, you may receive a parking fine. You could also receive a fine if you fail to park in a designated bay.
Please note that parking at some sites is limited.
Generally, students are free to wear whatever they like as long as it is not offensive to others. This means that you cannot wear anything too revealing, no offensive wording or logos, and nothing that may conceal your identity (unless your religion requires this).
However, some courses will require you to wear specific clothing or uniform, or to follow a department dress code – you will be told about this at your interview and reminded during your first weeks of term.
Timetable
You can download your First Week Timetable here and you will be given your full timetable on your first day.
Term starts week commencing Monday 9 September 2024 for all campuses, except for Shuttleworth College, whose term starts week commencing Monday 16 September 2024. For your confirmed first day, check your First Week Timetable.
You can find the full list of term dates, including the half-term and study breaks, on our Term Dates page.
Support
For support with enrolment or induction, our Customer Contact Centre are on-hand to help. Just have a chat with us via LiveChat on our website or call us on 0345 658 8990 and we will be happy to help answer any queries you have.
For personal advice and support, visit Student Services at your campus.
The Bedford College Group offers a range of financial support through our 16-19 bursaries to help young people where household income is £40,000 or less. Students must be aged 16-18 on 31 August 2024. For further information on the financial support available, visit our Financial Support page.
We have five bursary schemes:
- Course Cost Bursary
- Discretionary Hardship Bursary
- Meals Bursary
- Travel Bursary
- Vulnerable Learner Bursary
For more information and how to apply contact the Student Services team at your campus.
If you are worried or concerned about anything whilst you’re at college, you can seek advice from your Personal Achievement Tutor or Student Services.
Most full-time students are assigned a professionally-trained Personal Achievement Tutor from Student Services and you can turn to them for support at any time. They can also help to suggest any other services which may be able to help outside of college.
