OverviewOperations/Departmental Manager Higher Apprenticeship Level 5 (Standard)
An Operations or departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring. Roles may include: Operations manager, Regional manager, Divisional manager, Department manager and Specialist managers.
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Whilst every effort is made to ensure the information on the Website is correct, some details may be subject to change. The Bedford College Group reserves the right to make amendments to the courses, dates, fees or other details, and to make cancellations or changes if numbers are insufficient. In the unfortunate situation that we have to cancel a course we will refund your fees in full, but we regret we are not able to offer any refund if you withdraw from your course or fail to start, and you will be liable to pay any outstanding fees that may be due.
Individual employers set the selection criteria, but this is likely to include 5 GCSEs, including Maths and English, although some employers will accept other relevant qualifications and experience, including a relevant Level 2 qualification. Apprentices without English or Maths at Level 2 must achieve this prior to taking the end point assessment.
The Level 5 Diploma in Management and Leadership consists of the following units:
- Leading people
- Managing People
- Building relationships
- Operational Management
- Project management
- Management of self
- Decision making
Knowledge exam interview and discussion for end point assessment on portfolio of evidence, CPD and project discussion.
Level 5 Operational Management Apprenticeship.
On completion, apprentices can register as full members with the Chartered management institute and/or the Institute of leadership and management, and those with 3 years’ of management experience can apply for Chartered manager status through the CMI.
CMI Level 5 Diploma in Principles of Management and Leadership can be completed alongside at an additional cost.
How to apply
To start this Apprenticeship you will need to be employed in a relevant job role – visit the Apprenticeships section of our website, where you can view our Apprenticeship vacancies. For further information or queries you can email us or call 01234 291747.
Apprentices do not have to pay a fee to study, however the employer may be required to pay depending on their Levy entitlement/age of the candidate. For further information call 01234 291747.View apprenticeship vacancies
Additional Learning Support
If you have a specific learning difficulty or disability, are deaf or hearing impaired, our Additional Learning Support team are on hand to give you assistance whenever you need it.
Autism & Asperger’s Syndrome Support
We are committed to developing the provision for students on the autistic spectrum, including Asperger’s Syndrome.
We have access arrangements in place to help students with disabilities or any other particular needs. Call us on 01234 291000 or 01536 413123 for more information.
Course information sheets are also available in large print and audio formats. Call us on 01234 291000 or 01536 413123 to order your copy.