This bite-sized Conflict Management course is designed to review how to prevent and handle conflicts that occur in the workplace. We will cover common causes and signs of conflict, how the law relates to conflict management, how to carry out a conflict risk assessment, ways to prevent conflicts, and methods for handling confrontations and ongoing cases of conflict – including types of alternative conflict resolution.
For more information or to enrol onto this course, please contact our Business Development team by clicking here.
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Whilst every effort is made to ensure the information on the Website is correct, some details may be subject to change. The Bedford College Group reserves the right to make amendments to the courses, dates, fees or other details, and to make cancellations or changes if numbers are insufficient. In the unfortunate situation that we have to cancel a course we will refund your fees in full, but we regret we are not able to offer any refund if you withdraw from your course or fail to start, and you will be liable to pay any outstanding fees that may be due.
This course is for Team Leaders and supervisors in any sector
You will study:
- Signs of conflict and stages of conflict
- Methods of conflict resolution – how and when to intervene
- Understanding your responsibilities as a line manager
A College certificate of attendance will be awarded to demonstrate Professional Development.
Delegates may wish to study a CMI Management Award, Certificate or Diploma if they are interested in management qualifications.
Additional Learning Support
If you have a specific learning difficulty or disability, are deaf or hearing impaired, our Additional Learning Support team are on hand to give you assistance whenever you need it.
Autism & Asperger’s Syndrome Support
We are committed to developing the provision for students on the autistic spectrum, including Asperger’s Syndrome.
We have access arrangements in place to help students with disabilities or any other particular needs. Call us on 01234 291000 or 01536 413123 for more information.
Course information sheets are also available in large print and audio formats. Call us on 01234 291000 or 01536 413123 to order your copy.